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Testimonials
Frequently Asked Questions
How to order?
Here are the simple steps to follow:
- Choose your product, select color, size, and quantity.
- Add it to your cart, then click on "Proceed to checkout".
- Fill in your information: customer, shipping, billing, payment.
- If you have a discount code, enter it at the payment step.
- Double-check your order, then click on "Complete order".
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the receipt of your order, with no risk to you! The merchandise must simply be unused, in its original condition and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, to track it in real-time!
What is the delivery time?
Our packages are tracked and delivered within 5 to 7 business days. If a delivery delay is expected, we will notify you by email directly.
How to use my discount code?
Simply enter your discount code at the payment step in the "discount code" box, and the discount will be applied automatically!
What is the lifespan of the insoles?
The lifespan of the insoles depends on their daily use, but they are made with durable materials and designed to last several months with heavy use.
How to maintain orthopedic insoles?
To maintain your insoles, clean them by hand with a damp cloth and let them air dry. Avoid immersing them in water or exposing them to excessive heat.
Can I order insoles in different sizes?
Absolutely! If you need multiple insoles in different sizes, you can order as many as you need by selecting the desired sizes.
Are these insoles suitable for sports use?
Yes, they are perfect for sports use. They provide excellent cushioning and increased support to improve comfort during activity.
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Have a question?
Write to us using the form below and our team will respond to you as soon as possible!